Privacy Policy

Franz Building Supplies Privacy Policy - 2025

At Franz Building Supplies, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website. By using our site, you agree to the terms outlined below.

Information We Collect: When you place an order or interact with our website, we may collect personal information such as your name, phone number, email address, and delivery address. Additionally, when you browse our site, certain technical information related to your interaction with our website may be collected. This information helps us understand site usage, improve functionality, and enhance your browsing experience. We do not store or process any payment information as our website does not currently have payment portals.

How We Use Your Information: The personal information we collect is used solely to process and fulfill your orders, as well as to provide customer support. Technical information may be used to optimise website performance, address technical issues, and ensure security. We do not store or process any payment information, as our website does not currently have payment portals.

How We Protect Your Information: We take reasonable precautions to ensure that your personal information is kept secure. We use industry-standard security protocols and encryption techniques to safeguard your data during transmission and storage.

Sharing Your Information: We do not share, sell, or rent your personal information to third parties for marketing purposes. We may share your information with trusted partners or service providers who assist us in processing orders or delivering products (e.g., delivery services). These third parties are required to keep your information confidential and use it only for the purpose of providing the services they offer to us.

Cookies: Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us recognise your preferences, improve site performance, and provide more personalised services. You may choose to disable cookies through your browser settings, but this may affect your ability to use some features of the site.

Access and Control Over Your Information: You have the right to access, update, or delete the personal information we hold about you. If you would like to review, update, or request deletion of your information, please contact us at sales@franzbuildingsupplies.com.au.

Third-Party Links: Our website contains links to third-party websites. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party sites.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised accordingly. Contact Us: If you have any questions or concerns regarding this Privacy Policy, please contact us at 08 9434 5775 or email sales@franzbuildingsupplies.com.au, and a team member will respond to assist.